Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

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Heart + Paw reviews

Good company - Poor CEO - Anonymous employee Heart + Paw Employee Review

2.0

Jan 29, 2022

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Clinical staff are very caring and conscientious and devoted to providing excellent care to pets and their pet families.

Cons

CEO is narcissistic. Within less than a year of his arrival, 2 of the 3 original founders of the company left and many others from the support center have been let go or forced out. If you disagree with any of his decisions or ideals your are marked and most likely your days will be numbered. When I was there, many individuals would not contribute during weekly staff calls for fear of retaliation. It was always the same group of insiders that would contribute and they would praise this guy. Tough way to run a company where they tell you we are all family. If your position is not directly involved in revenue generating your position is considered expendable if he thinks he can be replace with someone less experience and at a lower salary. If you consider working hear in a support center position, be aware that all your hard work will not stop you from getting replaced at his whim.

Heart + Paw Response

We appreciate you taking the time to share your feedback and concerns with us. It saddens us to hear you feel your experience did not match your expectations. Here, we strive to provide a supportive and encouraging environment for all team members. Any type of toxic behavior is not tolerated at any level in this organization, and we regret to hear you felt this took place at your location. We ask that you reach out to Human Resources so your concerns may be heard and addressed. Thank you for taking the time to leave your feedback, we'll use it to help improve our organization.

Explore other reviews about Heart + Paw

5.0

Sep 17, 2025

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

Heart + Paw Response

8mo

Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.

1.0

Jul 14, 2026

Center director

Recommend

CEO approval

Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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Jobs at Heart + Paw

Dog Daycare Specialist

Associate Veterinarian

Veterinary Receptionist

Associate Veterinarian

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