Wonderful Ideas, Sub par Execution - Vet Assistant Heart + Paw Employee Review

3.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)

Cons

The company seems to care far more about expanding than catering to the centers that are already up and running. Prices change frequently (with no notice to clients or staff, including center managers) when the company needs to make more money and they are quick to shut parts of centers down if they are not successful. Little to no raises, no bonuses.

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Heart + Paw Response
4y
It is great to hear that your team members have been both friendly and supportive! At Heart + Paw, your team really does become a family. We look to our team members to provide open and honest feedback so we can provide the best possible work environment for our team. Thank you for all of your hard work and for being part of the team!

Explore other reviews about Heart + Paw

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

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Heart + Paw Response
8mo
Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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