Mass layoffs - Anonymous employee Heart + Paw Employee Review

4.0
Oct 1, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was a good company until they cut almost 50% of the support center with no notice

Cons

None other than what’s listed above

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Heart + Paw Response
3y
Thank you for taking the time to write a review. We are glad you had a great experience at H+P, and we genuinely were sorry to lose some talented team members as we worked to streamline our operations. We thank you for your service to Heart + Paw. We did make a change to our go-forward strategy that will enable Heart + Paw to grow primarily through a co-ownership de novo business model. That business mode, unfortunately, requires fewer people in our central support center, so we had to make the very difficult decision to streamline the team. We are actively working with impacted team members on placements in our local Centers or at other organizations, where possible, as well as offering severance and benefits coverage. This was not a reflection on the team, but rather a sharpening of our focus to impact our future growth most positively.

Explore other reviews about Heart + Paw

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

avatar
Heart + Paw Response
8mo
Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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