Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

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Heart + Paw reviews

Terrible company - Support Worker Heart + Paw Employee Review

1.0

Oct 4, 2022

Support worker

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers. That's about it. Doesn't make up for the toxic environment and leadership. You'll see the word toxic in several reviews...because it's true.

Cons

You can join this company with decades of valuable industry and professional experience, and you will still be treated like you're just a high school kid selling over-priced cookies or lousy burritos. That's because the issues start and end at the very top. All previous comments about the CEO are spot on. It's a toxic place to work. If you do join, you will be totally demoralized in a month and looking for new a job within 6 months. Absolutely zero diversity in corporate roles. Hard work, talent and dedication are not valued. Do yourself a favor and look elsewhere. You will regret joining this company. They push the family mantra, but no-one treats family like this place treats employees. They will use you up and cut you before you know it. The only goal is to flip this company asap and lay you off, so don't waste your time.

Heart + Paw Response

We aim to provide a trusting environment created by open communication and sense of community that makes coming to work enjoyable and promotes a sense of well-being and support for our team members. Heart + Paw is dedicated to ensuring that the workplace is a healthy, safe and happy environment for all team members. It saddens us to hear you feel your knowledge and experience wasn't appreciated, but please know as an organization we want all our people to feel valued, heard and seen. We ask anyone with concerns to contact Human Resources so those concerns can be heard in confidence. Thank you for sharing your thoughts as we seek continued improvement, best of luck in future endeavors.

Explore other reviews about Heart + Paw

5.0

Sep 17, 2025

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

Heart + Paw Response

8mo

Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.

1.0

Jul 14, 2026

Center director

Recommend

CEO approval

Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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