Good Intentions but Little Follow Through - Center Director Heart + Paw Employee Review

2.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- competitive pay -401K Match -Good Benefits and PTO

Cons

-Little support from Support Center -Its a start up so there are consistent changes that makes it hard to keep up with the workflow

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Heart + Paw Response
3y
Offering competitive pay, benefits, and generous PTO to support a healthy work-life balance is just one of the ways we care for the members of our team. We're happy to hear of your satisfaction with our offerings, because showing our people that we value your efforts and time is of utmost importance to us. We strive to provide a cohesive, collaborative environment where access to support, resources and help is readily available to all. We understand that any changes in the support center organization can be sometimes difficult to navigate, so we thank you for your determination and for sharing in our vision as we work to deliver the highest quality pet care. Team members are always encouraged to reach out to their immediate supervisors or Human Resources in order to partner in finding solutions to make our teams workflow more manageable. Thank you for taking the time to provide us with your feedback.

Explore other reviews about Heart + Paw

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

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Heart + Paw Response
8mo
Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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