Talks about Pet Care Reimagined but doesn't actually reimagine - Care Coordinator Heart + Paw Employee Review

1.0
Nov 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Full time work available and generally fun coworkers

Cons

poor management, employees are overworked to the point of underperformance affecting their peers.

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Heart + Paw Response
3y
We appreciate you taking the time to share your feedback and concerns with us. We strive to embrace an open environment where leadership encourages you to take time off when you need it, so it saddens us to hear you feel you did not receive this level of support. We ask that anyone with similar concerns reach out to Human Resources so those concerns can be heard and addressed. Thank you for bringing your concerns to our attention so that we can make improvements. ​

Explore other reviews about Heart + Paw

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

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Heart + Paw Response
8mo
Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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