Worse than expected - Front Desk Receptionist Heart + Paw Employee Review

1.0
May 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers, discount, proximity to home

Cons

Management, gossip, bullying, discrimination and neglect

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Heart + Paw Response
2y
We appreciate you taking the time to share your feedback and concerns with us. It saddens us to hear you feel you did not receive the level of support from management we strive to provide. We respect and value every member of our team. We ask that you and anyone with similar concerns reach out to Human Resources so those concerns can be heard and addressed. Thank you for bringing your concerns to our attention so that we can make improvements. ​

Explore other reviews about Heart + Paw

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

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Heart + Paw Response
8mo
Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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