Pros
The pay is the highest in my area and the benefits are okay.
Cons
Management picks favorites and then treats others poorly and micromanages them if they're not friends. When complaints are made to HR, nothing is taken seriously and nothing changes. Management is unprofessional and speaks poorly of some employees around other staff members and has no respect for mental health concerns. People fear speaking out because they think they'll get fired or treated even worse. Staffing is limited, especially at the front desk. Sometimes only one person is scheduled at a time with multiple doctors seeing appointments and doing surgery and phones ringing like crazy (when the previous owner before the Heart+Paw purchase would have had 3 to 4 staff members at the front desk at a time so there was less burn out and, most importantly, less mistakes were being made because they weren't pulled in so many directions at once).
