Corporate standards and false promises - Anonymous employee Heart + Paw Employee Review

2.0
Aug 28, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and clinic hours were the only pros.

Cons

Being told that we are to work harder to make sure upper management gets their bonus and raises. All the while the employees in clinic are barely paid a living wage and upper management boasted about offering 4% raises to everyone, which equals less than .50 an hour. The gold standard quality of care is sometimes sacrificed to meet labor goals and weekly metrics. If you are a hospital manager, you will attend no less than 5-6 hours of meetings weekly to discuss how you can improve the clinic profit margins. Overall displeased with the care and attention from upper management to truly understand the demands of working in clinic. The company was founded by veterinarians that no longer practice and are out of touch with how a well-balanced clinic should operate.

Explore other reviews about Heart + Paw

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

avatar
Heart + Paw Response
8mo
Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

See reviews by: Helpful|Rating|Date|All