Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

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Heart + Paw reviews

Horrible, hypocritical, manipulative - Anonymous employee Heart + Paw Employee Review

1.0

Mar 18, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have nothing negative to say about the veterinary care provided. Otherwise, very tough to say anything nice.

Cons

People are treated as if they are completely disposable. Senior leadership with the exception of the founder, who has now semi-retired, is manipulative, narcissistic, hypocritical, and cruel. Your mental health does not matter here, you are not valued for your contributions. Promotions are given to management's favorites and shockingly overlaps with being a young attractive woman... never saw anyone else promoted. Leadership will try to deny this and they will respond here and say they're sorry I feel this way... they're not. You can speak up while you're there and it will be ignored. Even contractors and vendors recognize how incredibly culty and toxic the culture is. Run as far and as fast as you can before your mental health is destroyed by a company that claims to have been founded to provide a better life for veterinary professionals.

Heart + Paw Response

We appreciate you taking the time to share your feedback and concerns with us. We respect and value every member of our team, so we are disappointed to hear you feel you did not receive the support from management we work to provide. We encourage you and anyone with similar concerns to reach out to Human Resources so those concerns can be addressed. Your hard work and dedication is greatly appreciated. Thank you bringing your passion for pets to our team.

Explore other reviews about Heart + Paw

5.0

Sep 17, 2025

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

Heart + Paw Response

8mo

Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.

1.0

Jul 14, 2026

Center director

Recommend

CEO approval

Business Outlook

Pros

Benefits, PTO, Schedule Flexibility, Pay

Cons

Upper Level Management, Corporate structure, Workplace Toxicity and Culture, Quality of Medicine

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Jobs at Heart + Paw

Veterinary Receptionist

Veterinary Receptionist

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Doggy Daycare + Boarding

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Horrible, hypocritical, manipulative - Anonymous employee Heart + Paw Employee Review

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