Stay away - Complex Case Manager Humana Employee Review

1.0
May 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Work at home

Cons

Middle and upper management don't care how the front line is treated. I worked there for 9 years and saw a culture of indifference to the emotional well-being of the front line. Toxic leadership abounds. No one in upper management cares. When someone in the Florida market speaks up and threatens to leave if things don't get better, they are asked to leave on the spot with no explanation. Further, most of the people who speak up are the highest producers.

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3.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

Cons

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.

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