Good company but need some improvements - Technical Support Engineer Instructure Employee Review

4.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

- Possibility to work from abroad - 100% Home office - Pandafit and Motivosity (Benefits) - Remote work allowance - Free fruits, snacks, drinks, etc. in the office

Cons

Part-time employees don't get some of the benefits offered to full-time employees. They give preference to hiring Hungarians for positions other than L1 Support. It is not possible to request days off during their peak season. They need to revise the salary of their employees more frequently. No work permit sponsorship nor language allowance.

Explore other reviews about Instructure

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Culture Flexible Time Off

Cons

Running Lean Lots of Turnover

1
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice co-workers Benefits are at least average Work life balance is ok, flexible time off and decent holidays Don’t have to work that hard, great place to retire Focused on AI though the foundations for it aren’t there - as if we’re trying to check the box for a board

Cons

Pretty much a start up with terrible systems and processes Little to no investment in any supporting functions rooted in the TB days of prioritizing margin Cross-functional work is disorganized with horrible change management Complacency across the board. Seems like the old people are just waiting for their equity to vest, doing the absolute bare minimum Clearly an edtech company which feels a lot like what the government must be like Atrocious decision making Senior leaders care more about politics and their own egos than making the company better. Like everyone has an agenda I cannot imagine worse systems setup or data

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