May 29, 2025
KnowInk Response
10moThank you for taking the time to share your experience and feedback. We genuinely appreciate your years of service and the perspective you've provided.
Your concerns about our hiring practices, workforce changes, and workplace culture are important to us. We understand how unsettling these experiences must have been, and we take this feedback seriously.
Since receiving similar feedback, we've taken concrete steps to address these issues: We've brought on a dedicated recruiter to ensure fair and transparent hiring processes, implemented a non-nepotism policy, and established regular listening sessions with leadership representatives. The decision to consolidate our team in St. Louis was specifically aimed at strengthening our culture and fostering better collaboration. Creating a strong culture for remote employees has been a challenge but with remote folks sitting on different culture committes we are slowly working on improving in those areas.
We're actively implementing employee feedback into new initiatives focused on improving our workplace culture. Every team member deserves clarity around decisions that affect them and a positive work environment where they can thrive.
We wish you the very best in your future endeavors, and thank you again for your contributions during your time with us.