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LanguageLine Solutions

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Good training - Interpreter LanguageLine Solutions Employee Review

3.0
Jul 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Training is constant, many tools to keep your terminologies up to date. Working from home is awesome.

Cons

Poor communication, takes forever to get a response to any query and it might not have an answer anyway, forcing you to try multiple times to solve an issue. No IT during the weekend or graveyard, so if the system has an issue, you are off until they get back in, without pay, of course. I saw a pay reduction instead of an increase when they stopped giving the trimestre evaluation bonus. I missed those extra 600.00 I got per year. Rarely got feedback after the bonus was cut. Many mistakes in my personnel file, from type of computer I had to address to where I was working out of.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
5mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
3w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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