Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 531 reviews)); "The training is good and complete." ((in 126 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 371 reviews)); "No benefits / 401k and all" ((in 146 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "No pay for time off." ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews about "management"

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

258 reviews

2.0

Jul 13, 2026

Flexible schedule but poor management and pay

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule. Good coworkers.

Cons

Bad management. Poor pay. Lack of rest breaks.

LanguageLine Solutions Response

1w

Thank you for sharing your experience and for the time you spent with LanguageLine as an Interpreter. We appreciate your feedback and are glad to hear that you valued the flexibility of the schedule and the support of your coworkers. We also recognize your concerns regarding management, compensation, and rest breaks, as feedback like yours helps us continue reviewing our practices, resources, and systems to better support our interpreters. We appreciate your contributions and wish you continued success in your career.

1.0

Jan 8, 2026

Avoid this company!

Intepreter

Recommend

CEO approval

Business Outlook

Pros

Remote job, easy to apply for sick days.

Cons

They offer you 40 hours at first but then start cutting your hours of even days. No salary increase in years. Extremely poor communication with management. Very overwhelming job, the volume of calls in crazy. No bonuses, no encouragement from the company, nothing. In addition the health insurance they offer is useless, it covers nothing.

LanguageLine Solutions Response

6mo

Thank you for sharing your perspective and for the time you spent working with LanguageLine. We recognize that the role can be demanding, particularly with call volume and communication expectations, and we appreciate you taking the time to outline your concerns. While experiences can vary, feedback like yours is reviewed as part of our ongoing efforts to evaluate practices, resources, and support for interpreters. We value the contributions you made during your tenure and wish you continued success in your career ahead.

4.0

Jun 16, 2026

Supportive management but limited career advancement opportunities

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Good Managers to work under.

Cons

No pay raises, very few position openings

LanguageLine Solutions Response

1mo

Thank you for sharing your experience and for your 3–4 years of service with LanguageLine. We are pleased to hear that you have had a positive experience working with supportive managers, and we appreciate your recognition of their efforts. We also value your feedback regarding career advancement opportunities and compensation, as insights like yours help us continue evaluating how we support employee growth and development. Thank you for your contributions over the years and for being part of our team.

3.0

May 12, 2026

Spanish interpreter review

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Customer service experience Useful entry-level job

Cons

Management was not good at communicating when there was a misunderstanding about work schedule and breaks

LanguageLine Solutions Response

2mo

Thank you for sharing your experience and for the time you spent with us. We’re glad to hear the role provided valuable customer service experience and served as a helpful entry point. We also take note of your comments regarding communication around scheduling and breaks, as clear and consistent communication is important to the interpreter experience. Feedback like yours helps us continue reviewing our practices and support systems. We appreciate your contributions and wish you continued success in your career.

1.0

May 24, 2026

Remote work option but poor pay, benefits and management

Project manager

Recommend

CEO approval

Business Outlook

Pros

The company is remote-first, so you can live and work anywhere in the United States.

Cons

The pay is terrible, and they haven't given any raises in over 2 years. The last raise that they did give was only a couple cents an hour. The benefits are also terrible, you don't accrue a full day of PTO in an entire month of work. Upper management views employees as replaceable and feedback is not welcome. You could risk retaliation if you disagree with management. When someone quits, they just expect everyone to take on more work, or they find off-shore talent that ends up being difficult for employees to train due to language/cultural barriers on top of normal competency/attitude barriers.

LanguageLine Solutions Response

2mo

Thank you for sharing your feedback and for your more than three years of service with LanguageLine Solutions. We appreciate your recognition of the flexibility that a remote-first environment can provide. We also value hearing concerns related to compensation, benefits, workload, and workplace communication, as feedback from employees helps us continue reviewing our practices and support systems. We remain committed to fostering a respectful and supportive work environment for our teams. Current employees are encouraged to share additional feedback with Interpreter Communications at interpretercommunications@languageline.com.

2.0

May 14, 2026

Supportive management and tools, but low pay and guidance issues

Software engineer

Recommend

CEO approval

Business Outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

LanguageLine Solutions Response

2mo

Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.

2.0

Nov 18, 2025

remote work but no management

Interpreter

Recommend

CEO approval

Business Outlook

Pros

If you like work from home, and do not want to worry about the commuting.

Cons

No Management to provide feedbacks. Only desperate workers complaining about all kinds of issues that a good management team could easily fix. Back to back calls and very stressful work but very low pay. Do not come here if you have a 2nd choice.

LanguageLine Solutions Response

7mo

Thank you for sharing your experience with us. We are pleased to hear that remote work has been a helpful aspect for you. We also recognize your concerns about support, workload, and the need for clearer guidance. We continually review our systems and resources to strengthen the interpreter experience and maintain a professional, respectful environment. As a current employee, you are welcome to share additional feedback at interpretercommunications@languageline.com so we can better understand your perspective.

2.0

Mar 17, 2026

Terrible Place to work

Project manager

Recommend

CEO approval

Business Outlook

Pros

You can work remotely and they provide the equipment.

Cons

Bad management, no cost of living raises or performance based raises. They placed multiple people on PIPs and gave everyone low scores on performance reviews due to the company not hitting revenue goals. They used this as a reason to let people go and hire abroad. Employee moral is low and people either keep quitting or being “let go”.

LanguageLine Solutions Response

4mo

Thank you for sharing your experience and for your more than three years of service with LanguageLine. We appreciate your perspective on management, performance processes, and morale, as well as your recognition of the flexibility remote work can offer. Our teams continuously review practices, resources, and systems to better support employees and maintain a respectful, high-quality work environment. Feedback like yours is important in that effort. We wish you continued success in your career moving forward.

Viewing 1 - 3 of 258 Reviews

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