Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (887) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 369 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 159 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 90 reviews)); "No pay raise after the initial raise" ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

LanguageLine Solutions reviews about "pay"

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

894 reviews

2.0

Jul 13, 2026

Flexible schedule but poor management and pay

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule. Good coworkers.

Cons

Bad management. Poor pay. Lack of rest breaks.

LanguageLine Solutions Response

4d

Thank you for sharing your experience and for the time you spent with LanguageLine as an Interpreter. We appreciate your feedback and are glad to hear that you valued the flexibility of the schedule and the support of your coworkers. We also recognize your concerns regarding management, compensation, and rest breaks, as feedback like yours helps us continue reviewing our practices, resources, and systems to better support our interpreters. We appreciate your contributions and wish you continued success in your career.

1.0

Jun 24, 2026

Unfair pay and stressful micromanagement

Spanish bilingual interpreter

Recommend

CEO approval

Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

LanguageLine Solutions Response

3w

Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.

4.0

Jun 16, 2026

Supportive management but limited career advancement opportunities

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Good Managers to work under.

Cons

No pay raises, very few position openings

LanguageLine Solutions Response

1mo

Thank you for sharing your experience and for your 3–4 years of service with LanguageLine. We are pleased to hear that you have had a positive experience working with supportive managers, and we appreciate your recognition of their efforts. We also value your feedback regarding career advancement opportunities and compensation, as insights like yours help us continue evaluating how we support employee growth and development. Thank you for your contributions over the years and for being part of our team.

1.0

May 24, 2026

Remote work option but poor pay, benefits and management

Project manager

Recommend

CEO approval

Business Outlook

Pros

The company is remote-first, so you can live and work anywhere in the United States.

Cons

The pay is terrible, and they haven't given any raises in over 2 years. The last raise that they did give was only a couple cents an hour. The benefits are also terrible, you don't accrue a full day of PTO in an entire month of work. Upper management views employees as replaceable and feedback is not welcome. You could risk retaliation if you disagree with management. When someone quits, they just expect everyone to take on more work, or they find off-shore talent that ends up being difficult for employees to train due to language/cultural barriers on top of normal competency/attitude barriers.

LanguageLine Solutions Response

1mo

Thank you for sharing your feedback and for your more than three years of service with LanguageLine Solutions. We appreciate your recognition of the flexibility that a remote-first environment can provide. We also value hearing concerns related to compensation, benefits, workload, and workplace communication, as feedback from employees helps us continue reviewing our practices and support systems. We remain committed to fostering a respectful and supportive work environment for our teams. Current employees are encouraged to share additional feedback with Interpreter Communications at interpretercommunications@languageline.com.

2.0

May 14, 2026

Supportive management and tools, but low pay and guidance issues

Software engineer

Recommend

CEO approval

Business Outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

LanguageLine Solutions Response

2mo

Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.

3.0

Jul 7, 2026

Pay is too low

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Peace of mind of working at home. No commute.

Cons

Low pay, no advancement, sometimes heavy calls, and no pay raise.

LanguageLine Solutions Response

1w

Thank you for sharing your experience and for your more than 10 years of service as an interpreter. We appreciate your dedication and are glad to hear that working from home has provided valuable flexibility and convenience. We also value your feedback regarding compensation, career growth, and workload, as we continuously review our practices, resources, and systems to better support our interpreters' success. Thank you for the important role you play in helping people communicate when it matters most. If you would like to share additional feedback, we encourage you to contact us at interpretercommunications@languageline.com.

4.0

Jul 2, 2026

Reliable pay, but some calls can be challenging

Spanish medical interpreter

Recommend

CEO approval

Business Outlook

Pros

pay is always on time

Cons

some calls can have difficult terms

LanguageLine Solutions Response

2w

Thank you for sharing your experience as a Spanish Medical Interpreter. We're pleased to hear that you can count on reliable, on-time pay. We also appreciate your acknowledgment that some calls can be challenging, and we continuously review our resources, training, and support to help interpreters navigate complex terminology with confidence. Thank you for your contributions to the important work you do every day, and if you have additional feedback, we encourage you to reach out to us at interpretercommunications@languageline.com.

Viewing 1 - 3 of 894 Reviews

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