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      LanguageLine Solutions

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      LanguageLine Solutions reviews

      Underpaid and overworked - Spanish Medical Interpreter LanguageLine Solutions Employee Review

      1.0
      Sep 14, 2022
      Spanish medical interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hardly anything besides helping you with your vocabulary They hire from several places around the world (because they know they can exploit their work for hardly any cash)

      Cons

      You are constantly harassed by QA even when you do a good job because every QA has their own way of interpeting things and even if you do as a oreviuos QA said another one will tell you otherwise amd say it was wrong, you are also receiving calls back to back because they grab more clients than what they should amd since no one likes being overworked and constantly harassed it really makes you want to quit after a short while. Its obvious why they are always hiring :/ If you work outside of the US and have national holidays you can say goodbye to those, ironically they tell you to be culture broker when needed but they don't really care about your cultures or traditions

      avatar
      LanguageLine Solutions Response
      3y
      LanguageLine is an Award Winning communications company enabled by technology. We are human at our core and our linguists are our heartbeat. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve. Furthermore, LLS uses a strict standard of call handling protocol that has been refined over the past nearly 40 years and has been evaluated and validated by numerous outside agencies. We do have a team of Quality Assurance Professionals available for interpreters. They also provide Observations and feedback/coaching. Additionally, we have many other resources available to support and help our interpreters grow and be successful. If you would like to discuss further, please email interpretercommunications@languageline.com.

      Explore other reviews about LanguageLine Solutions

      5.0
      Feb 10, 2026
      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I feel that I work for a very organized company.

      Cons

      Just have to get used to/be ready for same day job assignments.

      avatar
      LanguageLine Solutions Response
      5mo
      Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
      1.0
      Jun 24, 2026
      Spanish bilingual interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stay home. That's all. Nothing else.

      Cons

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      1
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      LanguageLine Solutions Response
      3w
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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