employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged Employer

Company being sued for exploitation - Implementation Specialist LanguageLine Solutions Employee Review

2.0
Dec 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is decent if you don’t have a family/other obligations at home to worry about Travel is always fun The bonuses are amazing The Director really cares about the industry and is very knowledgeable

Cons

Scott Klein is completely uninvolved with the day-to-day operations of the company, massive ego Starting work at 6:30 AM and ending just before seven PM is pretty common Most of the travel is announced last minute and most team members will be gone for 8+ weeks in a row Managers are not very transparent about the travel schedule, even though they know weeks in advance Senior members are expected to be managers without additional title or pay Promotions are hard to come by; many stay in the role for several years A former member of the team is suing the company for workplace exploitation

avatar
LanguageLine Solutions Response
2y
Our typical approach to a review of this nature would be to say that we are sorry you had such a negative experience and invite a dialogue. Unfortunately, a post of this nature and the untruths therein leave no room for constructive conversation and Glassdoor allows reviews of this nature to remain truthful or not. Over the past 41 years, LanguageLine has been recognized by numerous organizations including Great Place to Work, a global people analytics and consulting firm. Unfortunately, it was not a good fit for you. We wish you well in your future endeavors.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

avatar
LanguageLine Solutions Response
5mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
avatar
LanguageLine Solutions Response
3w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
See reviews by: Helpful|Rating|Date|All