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LanguageLine Solutions

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Low Pay, High Demand - Interpreter LanguageLine Solutions Employee Review

2.0
May 16, 2024
Recommend
CEO approval
Business Outlook

Pros

WFH, you're able to choose your own schedule

Cons

This job requires you to be fully and proficiently bilingual and it does not pay like a bilingual job at all. 15 dollars an hour to be fully bilingual and have knowledge of so many industries feels like taking advantage of a job market that is already not offering enough. Interpreting is a serious job and it is very sad that a company that provides interpretation services decides to pay so little to their interpreter. Also ZERO benefits at all. Hourly pay rate should start at least at $20 for it to make sense. Who can live of off 15 dolars an hour? This company does not pay you for being bilingual at all. They pay even less than the average monolingual customer service agent. Also you have back to back calls all day long.

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LanguageLine Solutions Response
2y
We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
5mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
2w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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