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LanguageLine Solutions

Engaged Employer

Good company to work for - OPI/VRI Vietnamese Interpreter LanguageLine Solutions Employee Review

4.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Work remotely from home. The training program was very resourceful. Great pay, the help desk was very helpful. As a fulltime you are guaranteed 40 hours a week.

Cons

not very good medical benefits. PTO is quite annoying to request sometimes, if you take off for a while, you have to submit requesting for every single day separately. The schedule is not very good, you have to work on Pacific time doesn't matter what time zone you are in which is quite annoying sometimes.

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LanguageLine Solutions Response
1y
Thank you for taking the time to share your experience with us! We're glad to hear you found the training program resourceful, appreciated the opportunity to work remotely, and felt supported by our Help Desk. We're especially proud to provide full-time hours and competitive pay. We acknowledge your feedback about medical benefits, PTO, and scheduling. While we know that aligning to Pacific Time can be a challenge depending on your location, it helps us ensure consistent service across the board. We’re happy to share that changes have been made to the PTO request process! You no longer need to submit a request for each individual day—requests can now be grouped together, making it quicker and easier to plan your time off. Best of luck in your future endeavors!

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
5mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
3w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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