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LanguageLine Solutions

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Don't waste your time - Anonymous employee LanguageLine Solutions Employee Review

1.0
Sep 5, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

meaningful work grateful clients that's it

Cons

cutting hours, not stable, POOR communication from the company, updated the time off request system, making it super inconvenient, limited development opportunities, absurd guidelines that make work unnecessarily complicated quality assurance nitpicks at everything and looks for ways to fail you, not investing in employee retention, HORRIBLE payroll department. If you are missing a part of your paycheck, you will wait for their response for weeks, no direct management so if you need help it is super hard to get through to anyone competent enough to assisst you health insurance is the worst

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LanguageLine Solutions Response
10mo
Thank you for taking the time to share your perspective. At LanguageLine, as a Great Place to Work, we are committed to strengthening the interpreter experience and continue to invest in systems, processes, and support resources to better serve our team. Feedback such as yours provides us with insight into areas where we can evolve, including communication, professional development, and operational improvements. We appreciate your contributions and wish you continued success in your career.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
5mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
2w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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