Pros
Some of the pros working here are The low amount of requirements to start your job. When I first started, they had a $1000 hiring bonus, however it was distributed within a whole year. $500 the first 6 months, another $500 by the end of your first year. Although they don't give commission, there is a $2 hourly bonus if you meet your sales goals, and from what I've heard, it differs between areas. You can be earning up to $19 an hour with minimal work experience and if you have a knack for sales. You're entire training and state licensing exam is all paid for by the company, and the hiring manager was alwaysore than happy to answer any questions. I had at the time I was 18 when I was first hired. My coworkers were all kind people, same with managers and even my regional, everyone was supportive and easy to get along with.
Cons
There is a obvious shortage of staff, I was transferred to be alone as soon as I completed my work training, most CSRs are also working alone. It sometimes gets very busy The only deductible I can offer for financed vehicles (at time of writing) is $2500 comp and coll. If vehicle is owned, I can only offer my customers $3500 deductible, which if you'd ask me, is utterly ridiculous. Only liability limits I can offer are $15k, $30k, $5. Company is obviously in decline, many losses on our reports, company very VERY insistent on getting as many sales as possible and that all lies on us CSRs to sell more policies. Upper management, corporate, and people in charge of making changes are making them left and right giving little time for CSRs to adjust and making changes for the worst. At first, all our offices in the region were accepting cash and money order payments, recently they changed to money order only, now we no longer accept either, making existing long time customers without bank accounts upset and sometimes downright cancelling policies due to new guidelines. Regulations for insuring drivers are becoming very very strict, driving prices up for new customers or making certain drivers ineligible to start new policies, which in turn turns into even more losses due to lack of new business. (Can be both pro or con) inclusivity: Sales is a female dominated sector. My hiring manager was a woman, the people I was training were mostly girls, my first coworker was a young woman, my manager was a woman, and my regional manager was also a woman. Out of the 20 people working under my regional manager (managers included), there is a total of 3 male employees, including myself.