Mostly good experience - Technical Account Manager (TAM) MasterControl Employee Review

3.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Middle management is fantastic, there are a lot of opportunities to change roles laterally or advance your career, most people are great to work with, fitness clubs and Moab condos are some of the best perks I’ve had at any company.

Cons

The backline support team has a disturbing sense of entitlement and are extremely rude to the point of dehumanizing people on “lower” teams. Pay is on the low end but the benefits are good. You can find better total comp elsewhere. Some people are so incompetent you wonder how they were hired in the first place or are still employed.

Explore other reviews about MasterControl

5.0
Jan 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is good and people are good . Great work life balance

Cons

Leadership is still evolving .

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Solid benefits, Health insurance paid 100%.

Cons

Comp is ok. Promotions are almost impossible to get. Constant layoffs, maybe 5-7 times in the past 12 months? Engineering leadership is constantly switching priorities and lacks vision, transparency, and ownership. Long-standing traditions are now being canceled, likely to save money. Poor AI posture in engineering. Engineers are encouraged to spend ridiculous amounts on AI tokens, then the company does layoffs because it spent too much on AI.

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