Great Product, Excellent People! - Tech Support Engineer MasterControl Employee Review

5.0
Feb 7, 2014
Recommend
CEO approval
Business Outlook

Pros

People are empathetic, Management leads my example, Excellent Culture, Beautiful work space, Competitive pay, Location is right next to a major highway, Always enough parking space.

Cons

Benefits are competitive but could always be improved. The Benefit allowance is helpful, but only covers part of the cost of the premiums for families.

Explore other reviews about MasterControl

5.0
Jan 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is good and people are good . Great work life balance

Cons

Leadership is still evolving .

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Solid benefits, Health insurance paid 100%.

Cons

Comp is ok. Promotions are almost impossible to get. Constant layoffs, maybe 5-7 times in the past 12 months? Engineering leadership is constantly switching priorities and lacks vision, transparency, and ownership. Long-standing traditions are now being canceled, likely to save money. Poor AI posture in engineering. Engineers are encouraged to spend ridiculous amounts on AI tokens, then the company does layoffs because it spent too much on AI.

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