Great people and decent place to work - Labs MasterControl Employee Review

4.0
Jan 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people The company is always striving to always improve HR is awesome to work with Company management is very enthusiastic Compensation is good The employee recognition program is great Pretty good compared to other companies in Utah

Cons

I can only speak for the Labs department of MC when it comes to cons: Poor communication Divide in engineering/architecture/product (which comes from poor leadership communication) There have been several empty promises from labs management Lack of diversity - the majority of labs are white males with some females but even the female diversity is lacking in ethnicity. Too many pointless meetings The amount of drastic changes in Labs have been hard to keep up with and it's getting really exhausting. People are moving all over the place and worrying about the stability/viability of their jobs.

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MasterControl Response
5y
We really appreciate you taking the time to leave us a review. Thank you so much for recognizing our efforts to continuously improve; we are always looking for new ways to grow, develop, celebrate, and recognize our people. We are sorry to hear that the recent changes in our engineering department have been difficult. As you know, we are currently in the middle of a massive Greenfield project and we are changing a lot of our processes, tools, and technologies to keep up with customer demand - and that can surely be stressful. This is a great reminder that we can do better at communicating change within the organization so thank you for that feedback! As for diversity, we agree on the importance of differing perspectives within an organization. We are committed to hiring the best candidates from the most diverse candidate pool that we can - and we are so excited to see more diversity within our engineering department in the near future. Thanks again for leaving us a review and please don't hesitate to reach out to HR with any questions or if you want to continue this conversation!

Explore other reviews about MasterControl

5.0
Jan 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is good and people are good . Great work life balance

Cons

Leadership is still evolving .

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Solid benefits, Health insurance paid 100%.

Cons

Comp is ok. Promotions are almost impossible to get. Constant layoffs, maybe 5-7 times in the past 12 months? Engineering leadership is constantly switching priorities and lacks vision, transparency, and ownership. Long-standing traditions are now being canceled, likely to save money. Poor AI posture in engineering. Engineers are encouraged to spend ridiculous amounts on AI tokens, then the company does layoffs because it spent too much on AI.

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