Good Company, hit or miss with management - SDR MasterControl Employee Review

3.0
Dec 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Great product which sells well so it can be easy to hit your commission goals if you work very hard. -100% health care -PTO -Remote (for now) -Additional fun benefits that no other company has offered me -Says they don't want to lose someone because of pay

Cons

-Poor management -Micromanagement that makes you want to quit your job sometimes -Low merit increases (even when company states we will get raises, was told we might not get them)((Had to fight to get mine) -Quota has gone up making us work harder for less pay after merit increases. -LOW to almost no room for growth -Management doesn't seem to care about moving people up. Happy with keeping people in low positions and hiring outside of the company. -Preach they hire within when they most definitely do not. There are slow months where my manager tells me, 'It will get slow this month so you probably wont hit quota.' Yet does nothing to help you hit quota. Then my manager gets upset when I don't hit even though I've been told it will be a slow month. -Changes this year has made this role a lot worse than when I started.

Explore other reviews about MasterControl

5.0
Jan 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is good and people are good . Great work life balance

Cons

Leadership is still evolving .

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Solid benefits, Health insurance paid 100%.

Cons

Comp is ok. Promotions are almost impossible to get. Constant layoffs, maybe 5-7 times in the past 12 months? Engineering leadership is constantly switching priorities and lacks vision, transparency, and ownership. Long-standing traditions are now being canceled, likely to save money. Poor AI posture in engineering. Engineers are encouraged to spend ridiculous amounts on AI tokens, then the company does layoffs because it spent too much on AI.

See reviews by: Helpful|Rating|Date|All