Innovative and Supportive place to work - Senior Customer Account Representative MasterControl Employee Review

5.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Culture is unbeatable, invested in my career growth and have created a clear path for me to continue to grow with my goals, fair pay, a great product that is continually being innovated on, privately held.

Cons

Product is being worked on but some bumps have caused delays in launching, which makes it tough for sales.

Explore other reviews about MasterControl

5.0
Jan 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is good and people are good . Great work life balance

Cons

Leadership is still evolving .

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture. Solid benefits, Health insurance paid 100%.

Cons

Comp is ok. Promotions are almost impossible to get. Constant layoffs, maybe 5-7 times in the past 12 months? Engineering leadership is constantly switching priorities and lacks vision, transparency, and ownership. Long-standing traditions are now being canceled, likely to save money. Poor AI posture in engineering. Engineers are encouraged to spend ridiculous amounts on AI tokens, then the company does layoffs because it spent too much on AI.

See reviews by: Helpful|Rating|Date|All