Deserves zero stars - Customer Service Representative (CSR) Maximus Employee Review

1.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of my coworkers were cool

Cons

Horrible pay, bad location, worse work environment

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Maximus Response
2y
Thank you for taking the time to leave a review. Your experience does not reflect our commitment to create a healthy and compliant work environment and we ask that you report this claim with more details at feedback@maximus.com where we can address it. Remember, all messages are confidential.

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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