Good Co-workers but Disorganized Management - Anonymous employee Michaels Employee Review

2.0
Dec 31, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice and try to help you since they understand there is no real training. Having an active, physically demanding job (replenishment team) is fun as you'll definitely get in shape.

Cons

Replenishment night team start times are between 1 am and 5 am. If you're a good worker, they will pressure you to do day shifts as floor associates/cashiers (again, very little training provided). It leads to burn out because replenishment employees need sleep just like other humans lol. We have employees who quit after being pressured to have an unrealistic sleep habits for minimum wage. Schedules are made only a week in advance and constantly change the day before or day of. The managers constantly understaff for the week and demand we stay late past our completed tasks. Replenishment team is constantly pressured to say yes to extremely last minute changes to schedule (like coming in at midnight instead of 3 am or staying past your shift even after your daily tasks are done). No training! My first day consisted of me working a truck shift without an introduction to warehouse rules, safety rules or even a basic explanation of what was what. Because of this - you will almost always be in trouble for doing something "incorrectly" with one of these people: Night Manager, Assistant Store Manager and Store Manager. They badmouth each other daily about how the others are wrong so it leaves the employees soaking in the sad truth that bad management can ruin a good job. So, It's tough to feel valued at Michaels because disorganized management leads to stressed out employees who are trying their best to follow The Rule Of The Day. I haven't requested time off yet but many employees say that even when requesting a day off 3 weeks in advance, the Store Manager has used these excuses routinely without approving the days off, "Oh I didn't see it" or "I forgot to approve it so just find a cover if you can, otherwise you will have to work the shift" The other major con - since there is broken communication between the Night Manager and ASM/SM, I've noticed this happens often: The team spends the majority of the shift setting and stocking an aisle, and the ASM decides, an hour before the store opens, that actually it would be better to try something completely different. It means we wasted 5 hours and are now scrambling to complete a new goal in an absurdly unrealistic time frame with the new added pressure of staying late. Just... no.

Explore other reviews about Michaels

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. I liked interacting with the customers on their projects,

Cons

You're on you feet all day.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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