Meh - Anonymous employee Michaels Employee Review

2.0
Jan 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The 30% discount is nice but doesn't apply to that item if you are using another coupon. Hours can be decent for students and people that want to get out of the house. A people-person will enjoy meeting various types of people. Some of the managers were wonderful and understanding.

Cons

No training and no advance warning. Retail during holiday season is horrible enough, but when you have NO training, no warning over sales or what is specific to that day or that store, your working hours can be miserable. The customers will spread inventory all over the store and if you work closing, you will spend at least an hour putting things back to right. And don't think the stocking people will do their job. No one has quite figured out what they really do except not have to deal with customers given the hours they work. Coupons and discounts are vague and the customer will scream.

Explore other reviews about Michaels

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. I liked interacting with the customers on their projects,

Cons

You're on you feet all day.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

See reviews by: Helpful|Rating|Date|All