Horrible Management - Sales Associate/Cashier Michaels Employee Review

2.0
Nov 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Great employee discount, mostly pleasant coworkers, fun products to learn about

Cons

I'm a part of the big team that opened and worked at a brand new store. The main general manager is horrible and doesn't even try to act pleasant with her employees. We all put up with her behaviour for a long time, but eventually led to most of the original team quitting (including the ENTIRE custom framing team, all within a week) and when we had tried to speak to her/higher management about our feelings on how we were treated, they did absolutely nothing. Plus, we are all part time employees who barely get any hours to begin with, and it seems like they keep hiring new people and we only get 1-2 4hr shifts per week.

Explore other reviews about Michaels

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment is beautiful and safe, Team is very helpful,

Cons

no cons, its that good!

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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