Pretty decent, for a high school senior. - Sales Associate/Cashier Michaels Employee Review

4.0
Feb 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone is friendly at the Michaels I work in. Nobody argues or shows any ill-feeling towards each other. The pay is decent, but I don't have any bills to pay, as I am in high school. I was hired during the Christmas season, so my hours were incredible then, but even now that business has slowed down, I still get a decent amount.

Cons

I was only trained for a few hours at the register. That was my only training experience. That's it. I was not given any information on anything other than how to do a transaction, how to run a return, and how to call a manager for help. I was not trained on anything else...I had to wait outside of the breakroom so someone would give me the passcode. I had to learn everything by myself through trial and error. I've been working there for three months now, and I still question things. Also, the email collection expectations cashiers are held to are totally ridiculous. Cashiers collect emails for the company during the transaction. Our goal is to get 15%- so 15 for every 100 customers. It seems like no problem. But nobody wants to give their email! Management uses this statistic (not how many customers you serve, or how effective you are as a cashier) when deciding how many hours you will get for the following week. I absolutely hate this system.

Explore other reviews about Michaels

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment is beautiful and safe, Team is very helpful,

Cons

no cons, its that good!

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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