Michaels PA is "OK' - Sales Associate/Cashier Michaels Employee Review

3.0
Apr 27, 2014
Recommend
CEO approval
Business Outlook

Pros

I love Michaels as a store. I love the products they sell and the coupons that give out. I love Michaels as a customer. I like to think our store has great customer service.

Cons

One floral lady, the manager wont either hire someone else or teach sales associates how to make arrangements. This may be just for the current state I am in but the minimum wage pay that we get should be cut. With how much work Michaels employees do on a daily basis its seems like we are under paid. I say that for anyone working in retail also. I can honestly say I love Michaels but I have days where I am like "I really not up for it today". 15 minute breaks, no kind of metal detectors for thieves and all we can do is just stand there, and no help for the elderly employees. A woman I work with should've been able to retire at this point in her life but she isn't even making $12/hr. "promotions" are pretty much non existent. You get a (this is an estimate) 18 cent increase in pay every year. Other associates can say good job on a board and there is Employee of the month. Time off, you get one week I think a year or every few months. The managers always do theirs around the same time, so back to back they take there vacations. No full-time sales or cashiers. Half of the managerial staff is great, the others you have to be weary of what you say and do. "We want fun and creative staff" and then you have a non fun manager who sometimes makes it hard to come to work. Again, I love Michaels just these few things that bother me. It could just be the one I am working at though...or the cities stores in general.

Explore other reviews about Michaels

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment is beautiful and safe, Team is very helpful,

Cons

no cons, its that good!

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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