Not a bad job... until management becomes corrupt. - Sales Associate/Cashier Michaels Employee Review

2.0
May 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Coworkers are generally friendly and easy to get along with. If you're skilled enough at a particular craft, you have the potential to become a classroom instructor.

Cons

Benefits are atrocious for part-time workers, especially with part-time medical benefits being taken away. The hourly pay is too low to live off of on its own, if management doesn't give you enough hours. There's a constant pressure to collect emails from customers (only unique ones, though, because repeat emails don't count). If the store doesn't meet the minimum collection percentage, management prints out a list of employee numbers and highlights the ones that scored the lowest, then proceeds to verbally discipline them in private. Management is a joke, at least at my store. When the store manager gives free passes to one other manager (guaranteed weekends off anytime they ask, working overtime without being asked in order to pocket extra cash, leaving early whenever desired without consequences) and ignores the requests of other managers, the store has become corrupt. When the district manager won't intervene to end the behavior, the system itself has become corrupt.

Explore other reviews about Michaels

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment is beautiful and safe, Team is very helpful,

Cons

no cons, its that good!

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

See reviews by: Helpful|Rating|Date|All