Corporate does not give a s*** - Full Time Management Michaels Employee Review

1.0
Jan 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Getting to work with products i love Working with happy people Have a good day here and there

Cons

I don't know where to start. The corporate expectations are insane, nothing is ever to their standards. I was literally told by a corporate visitor that Michaels is a negative reinforcement company. The literal message to store management is do what I say and shut your mouth. Its their literal cycle of leadership. Also we make mistakes, its up to you to pick up the pieces. We work with all that we have, putting in our blood, sweat, and tears only to get told its not enough. In our stores our customers are always right, to a point where our customers can verbally abuse and threaten us and they are sent a gift card. We are not given the information we desperately need to make them happy on our own, we are just left in the dark. Most of our coupons don't work properly. We are not able to fire poisonous employees and after writing this I don't know what I'm doing.

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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