Pros
Getting to work with products i love Working with happy people Have a good day here and there
Cons
I don't know where to start. The corporate expectations are insane, nothing is ever to their standards. I was literally told by a corporate visitor that Michaels is a negative reinforcement company. The literal message to store management is do what I say and shut your mouth. Its their literal cycle of leadership. Also we make mistakes, its up to you to pick up the pieces. We work with all that we have, putting in our blood, sweat, and tears only to get told its not enough. In our stores our customers are always right, to a point where our customers can verbally abuse and threaten us and they are sent a gift card. We are not given the information we desperately need to make them happy on our own, we are just left in the dark. Most of our coupons don't work properly. We are not able to fire poisonous employees and after writing this I don't know what I'm doing.