Zero quality of life - Sales plan for bonuses are not fair and equitable across district - Store Manager Michaels Employee Review

1.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

I would say only the discount. This should say it all. Move on and take the next job.

Cons

SM is salaried but receives pay stub for 40 hours, must be scheduled for 45 (with lunch its minimum of 10hrs in store and when hired my store was so bad I worked 60 conservative days then consistently 50-55 he per week just to get the job done. Company is struggling with obtaining product which impacts teams as no payroll is given to flex empty areas of the store even though it is a requirement. Also, dm likes to ask "how can I support" with zero follow up nor performing visits in store. Also, big disparity in % to comp for bonus by location. Some stores not comping but making bonus and others up 10% and do not.

Explore other reviews about Michaels

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. I liked interacting with the customers on their projects,

Cons

You're on you feet all day.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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