Not a nice company! - Anonymous employee Michaels Employee Review

2.0
Oct 27, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, 401K, LOTS of overtime, if you like that.

Cons

Employees are treated like worker ants and like we have no value as human beings. Management never gives kudos or "pats on the back". Cutbacks in staffing are killing us as they just keep redistributing the workload to whomever is left. Each person has to do the work of 3 or 4 people except for the favorites, who don't have to work at all. I would never recommend this company to family or friends. They have no "humanness". They have no compassion or warmth. All of management uses the exact same words, like they are brainwashed. No associates are treated as individuals. Management sits in heated/air conditioned offices and barks orders and tells us how much more we are going to have to do to "keep up". We have been told that if we don't like it, leave, there are 10 people waiting behind us for our job. They only hire temporary employees now. Outsourcing has become a standing joke for any who need tech assistance. This company is a perfect example of how a society can fall - not allowing for family time or a social life, expecting you to give up everything to work whenever they tell you to ( and they change the hours constantly and don't give any notice so people can make arrangements for childcare, etc. ) and expecting your entire life to revolve around the job. They constantly tell us what a great company Michaels is and how well they treat us, like if they say it enough, people will believe it. If you don't like being told 5 minutes before end of shift on Friday that you have to work on Saturday, don't work at Michaels.

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

See reviews by: Helpful|Rating|Date|All