Pros
If you like working with arts and/or crafts this can be a fun place to work. You have the opportunity to work with customers on their projects, especially in framing where you work one on one as a design consultant as well as helping people preserve their artwork.
Cons
Unfortunately, senior management has a singular vision of cutting staff and cutting hours to the bare minimum. At the same time, they continue to add workload. Tasks will come down from district or corporate management that will take additional hours to complete, but no additional time will be allowed to be scheduled. Because of the pressure of too many tasks and too little time, culture in at least the store I work degenerates into attacks and backstabbing between management to try to cover for unfinished tasks. It is certainly not a happy place to work.