For years it was good, no longer care about employees - Retail Store Manager Michaels Employee Review

3.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay was great, I worked my way up without a college degree. Enjoyed my time there, but see the cons to how they ended my employment. Very unprofessional.

Cons

Was not treated the way I would have expected after 26 years with the company. They made accusations and when I called their bluff they had to step back and try something else. Totally ashamed of their behavior. They could have asked if I needed help with EAP or something but instead upper management and HR hung me out to dry. They took the words of people who hadn't worked in the store but for 6 months and another who had everything to gain by my dismissal over mine. Insane, but that's right to work states for you.

Explore other reviews about Michaels

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment is beautiful and safe, Team is very helpful,

Cons

no cons, its that good!

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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