Pros
The manager is the best I've had. She takes the time to make me feel valued. When I bring up a problem with her, she at the very least makes me feel heard and respected. I like the culture and get along with my coworkers. As far as I can tell, that seems true for most other people there. You get 30% employee discount and are surrounded by artists and art supplies. Sometimes you get a commission-based bonus. Michaels will teach you how to frame. It's challenging work in an engaging way. Hours are very flexible for part time employees. Everyone gets access to free online doctors and a support hotline. There is a path to become a manager if you're willing to have an entirely open availability.
Cons
Pay and accommodations. You start at minimum wage and raises are small. Commission is small and only comes if you meet an arbitrary goal that moves around each month. This environment is not very friendly to people who need to sit for part or all of their shifts, including for tasks that don't require standing. It took months for one employee to be given a place to sit recently. That being said, Michaels does hire quite a bit of people with disabilities and hasn't forsaken DEI yet.