Good culture, extractive corporation - Custom Framer Michaels Employee Review

3.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The manager is the best I've had. She takes the time to make me feel valued. When I bring up a problem with her, she at the very least makes me feel heard and respected. I like the culture and get along with my coworkers. As far as I can tell, that seems true for most other people there. You get 30% employee discount and are surrounded by artists and art supplies. Sometimes you get a commission-based bonus. Michaels will teach you how to frame. It's challenging work in an engaging way. Hours are very flexible for part time employees. Everyone gets access to free online doctors and a support hotline. There is a path to become a manager if you're willing to have an entirely open availability.

Cons

Pay and accommodations. You start at minimum wage and raises are small. Commission is small and only comes if you meet an arbitrary goal that moves around each month. This environment is not very friendly to people who need to sit for part or all of their shifts, including for tasks that don't require standing. It took months for one employee to be given a place to sit recently. That being said, Michaels does hire quite a bit of people with disabilities and hasn't forsaken DEI yet.

Explore other reviews about Michaels

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment is beautiful and safe, Team is very helpful,

Cons

no cons, its that good!

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

See reviews by: Helpful|Rating|Date|All