It depends on who you work with. - Certified Framer Michaels Employee Review

3.0
Jun 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, mostly flexible hours for part timers, visible tattoos and piercings as well as un-natural hair colors are ok and in my position (in the frame shop) there's always something new to learn and I can really see my progress and growth within the company. And I do love my fellow framers.

Cons

Upper managment often turns a deaf ear, needs are never met, S**t rolls downhill REAL fast. I started out as a seasonal sales associate and was able to move up into the frame shop pretty quickly, however the obvious 'favoritism' that our store manager displays with the framers has kept me from advancing to senior certified framer. We are expected to meet certain percentages for the product we sell (i.e. masterpiece glass, triple mats, etc.) but because i am never scheduled during the day or for more than 4 hours at a time, i am consistently failing to meet my sales goals. I was told by my district manager that I "was'nt even trying" to sell custom framing when that is clearly not the case here. Also, I never work with any of the other framers, so if there is a job or technique that I am unfamiliar with, I never get the opportunity to learn from one of the other framers. My managers are simply okay with stunting my growth as a framer. Also, when we ran out of cleaning supplies for the bathroom, it took several months to get our store manager to order more (we were cleaning the bathrooms and breakroom with nothing more than plain water) and the same holds true for the frame shop materials. More than once we have been late on getting a customers piece finished because of a lack of appropriate materials.

Explore other reviews about Michaels

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment is beautiful and safe, Team is very helpful,

Cons

no cons, its that good!

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

See reviews by: Helpful|Rating|Date|All