Great Product, very poor management in Professional Services across Europe - Anonymous employee MicroStrategy Employee Review

- In Europe, oftentimes Professional Services Directors meet their consultants in person just once a year. Very difficult even to spoke on the phone. - Management keep pushing for consultants to procure additional work at the Customer's instead of Sales people. - Quarterly reviews are fake. I happened to be asked to approve my quarterly review without even discussing it with my manager. - Consultants abandoned at the Customer's from PSD and Sales, except when there is a new contract to be signed. - Very limited and insufficient training. Pre-sales are provided with regular training, Professional Services are not, since the have to be 100 percent billable. I happened to be asked by Customers to implement a feature I didn't even know to exist, since they could participate to MicroStrategy events and I could not. - A lot of money wasted in having consultants fly from country A to country B without considering local consultants who could to the job. - inexistent meritocracy: if your manager doesn't like you, you will never get anything even if your Customers express in writing their appreciation for your work. - Oftentimes, Services decision left in the hands of Sales who can't distinguish a fact from an attribute.