Shockingly Poor Products and Questionable Operations - Anonymous employee NETGEAR Employee Review

1.0
Nov 25, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Struggling to think of any. NONE

Cons

This company gives the impression of operating more like a Chinese firm, despite registered as a U.S. company. In my opinion, both their software and hardware fall far below acceptable standards, making it surprising that they’re still in business. With significantly better options available from companies like Google, Extreme, Amazon, Arista, Juniper, it’s difficult to see why anyone—business or residential—would choose their products. From what I’ve observed, their in-house technical expertise appears minimal, and the overall talent level seems below average. Frankly, it’s hard to understand how they continue to operate unless there are factors at play that aren’t visible. Personally, I would never feel comfortable providing my credit card information on their website.

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NETGEAR Response
1y
Thank you for taking the time to share your feedback. We appreciate the time you took to express your concerns. At NETGEAR, we value the feedback from our current and former employees. We take pride in our efforts to enhance both our software and hardware to meet the highest standards and provide the best possible experience for our customers. We understand that there are many options available in the market, and we strive to differentiate ourselves through innovation and customer service. Regarding your concerns about security, we take the privacy and security of our customers' information very seriously. We have implemented robust measures to ensure that our website and products are secure and reliable. We would love to hear more about your specific experiences and suggestions for improvement. Please feel free to reach out to us directly at feedback@netgear.com.

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5.0
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Pros

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Cons

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4.0
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Pros

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Cons

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