Not the best, but you could do a lot worse! - Tech Support Representative OneSupport Employee Review

4.0
Mar 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Great hours, fun people, understanding team leaders, employee benefits are affordable, and promotion opportunities are fair. You really cannot beat the flexibility to work from home.

Cons

Dependent healthcare is not covered by TNI at all, as a single mom, this has made it impossible for me to put my son on my insurance. $11 an hour is not enough if you have to pay for other family members healthcare. That is my only real complaint with TNI. You show up, do the work and be nice and its a good place to get your start in IT.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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