Mostly College Kids, Nepotism Rampant, Management Sucks - Tech Support OneSupport Employee Review

1.0
May 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home doing call center tasks.

Cons

Nepotism Management is self-oriented -- if they want you to quit but can't fire you due to them having interpersonal issues, they'll split your shift on opposite sides of the day (morning and evening) rather than bother to talk to HR when they're in the wrong. If your Internet access is fine and their Mitel equipment is not, they'll blame you rather than search for the problem. You work with 20somethings, half of which get fired for behavioral issues. Pay sucks. No room for growth except to work in the call centers. Great idea of culture, zero follow through. Pathetic excuse for ability, experience and knowledge in all departments. They even lost their domain name at one point, shutting down all operations because the person in charge of it didn't renew it.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

See reviews by: Helpful|Rating|Date|All