Don't Expect Much - TSR L1 OneSupport Employee Review

2.0
Jun 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling Easy to get hired Paid Training

Cons

The majority of the middle managers are very poor at their jobs, usually depending on veiled or direct threats to achieve their goals. During busy periods breaks are almost non-existent Promotions are based solely on your calls per hour, you will not get a raise from providing quality service Sales are becoming an increasingly large part of the job You will get conflicting answers on how to resolve issues

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

See reviews by: Helpful|Rating|Date|All