Only good for experience - Tech Support Representative OneSupport Employee Review

1.0
Dec 12, 2017
Recommend
CEO approval
Business Outlook

Pros

You can be hired without previous tech support experience

Cons

Everything. Horrible pay, they can drop you to part time at a moments notice, you only get benefits if you maintain full time hours even if they limit you, you can be fired if your customer chooses not to fill out a survey after the call, etc

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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