2.0
Sep 20, 2012
Former employee, more than 1 year
Austin, TX
Recommend
CEO approval
Business Outlook
Pros
Casual work environment with no real dresscode on most days. Ability to work remotely from your own home. Most of the employees are unique and interesting individuals
Cons
Low starting pay in comparison to industry standards It can be frustrating if you need assistance with something as the l2/3s are constantly too busy. They put far too much emphasis on call times and not enough on giving the customer actual support. Very limited advancent opportunities Pay scale changed at least three times while i was employed making it harder to get a raise.