Pay could be better, but hard to complain... - Anonymous employee OneSupport Employee Review

4.0
Oct 4, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Work from Home available -Fun staff -Plenty of assistance available for more difficult calls -Scheduling is very flexible -Benefits

Cons

-The pay could be a lot more -Very strict on being on time (not really a con, considering it's hard to be late for a job that you do from home) -The "lunch/break tool" isn't very fair. There are times that you can miss out on a break because you were on a call when your turn came up.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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