Worked there (work-at-home) for 2+ years, it's either great or terrible. - Senior Associate Tech L2 OneSupport Employee Review

1.0
Aug 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Good Management. Good co-workers. You're employed, so you're not standing on a street corner holding a sign. Raises.

Cons

Terrible management. Terrible co-workers. You're employed, but you'd be making more money standing on a street corner holding a sign. Raises are like getting pennies from your grandparents for rubbing their feet, and stop being performance-based once you step up from agent to a support role.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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